Levine Children's Hospital has earned Five-Star and Four-Star Customer Service Awards and two Achievement Awards from Professional Research Consultants, Inc., a national healthcare patient satisfaction research company. El hospital recibió la categoría de cinco estrellas por su calidad de atención en las Salas de Cuidados Intensivos y Progresivos Neonatales, en la Unidad de Pacientes Pediátricos y en la Clínica Pediátrica de Pacientes Ambulatorios de Hematología/Oncología.
'These awards demonstrate the commitment that our staff at Levine Children's Hospital has to providing excellent healthcare for children,' says Martha Whitecotton, hospital administrator. 'We take pride in our ability to deliver care that is centered on the needs of children and their families.'
The Five-Star designation is only awarded to those that score in the top 10 percent of the facilities participating in the study nationwide. It is based on the percentage of the facility's patients who rate the facility 'Excellent' for the overall quality of care question. The Four-Star designation reflects scores in the top quartile nationally. Achievement awards are given in recognition of innovation in the delivery of excellent customer service.
'We congratulate our entire staff for receiving these awards,' says Whitecotton. 'Because of their dedication, we are able to provide the high level of care that our patients and families expect at Levine Children's Hospital.'
Levine Children's Hospital Customer Service Awards 5 estrellas Sala de Cuidados Progresivos Neonatales
Inpatient Pediatrics - Overall Quality of Care
7-Tower - Oncology, Cardiology, School-Age and Adolescent Children
Inpatient Pediatrics - Overall Quality of Care Hematología/oncología pediátrica
Outpatient Clinic - Overall Quality of Care 4 estrellas Centro de Especialidades Pediátricas
Outpatient Clinic - Overall Quality of Care Reconocimientos por los logros
Gold - Inpatient Pediatrics
Award Title: Levine Children's Hospital Neonatal Progressive Care Nursery Nombre del programa: Discharge Process Improvement Initiative
Silver - Inpatient Pediatrics
Award Title: Levine Children's Hospital 7-Tower Pediatrics Nombre del programa: Hardwiring Service Excellence in Pediatrics
